Medical Spa – From 0.0 ROAS to 200 Leads

5 M+
Ad Spend
25 K+
Successful Campaign
200 +
Global Clients served
10 +
Global Awards

Results That Speaks themselves

Client Background

The client is a medical aesthetics clinic located in a competitive urban market, offering specialized treatments including skin rejuvenation, body contouring, and pelvic health therapies like Emsella. Despite having an advanced clinic setup and a skilled team, their digital marketing efforts were yielding zero results.

Prior to partnering with HeadStart Strategy, the clinic had hired a marketing agency that failed to deliver leads or return on ad spend. The team was frustrated and on the verge of halting all advertising, unsure of what wasn’t working and how to fix it.

The Challenge

The clinic had been investing heavily into ads and marketing with no ROI. Their campaigns were poorly structured, lacked compelling messaging, and targeted the wrong audience.

Key issues identified:

  • Zero return on ad spend despite ongoing campaigns
  • Poor ad visuals and weak CTA messaging
  • No funnel or structure to guide users to booking
  • Lack of clarity on high-performing treatment offers

The Strategy

We started by overhauling the visual identity of their ads — introducing bold, clean graphics and patient-centric messaging that built trust and credibility. We emphasized the most in-demand and profitable treatments, such as Emsella, to ensure ad spend aligned with revenue-generating services.

We then restructured their Meta Ads into a bottom-of-funnel (BOFU) strategy focused on immediate conversions. Lead forms were redesigned with optimized fields and stronger CTAs, and each ad was paired with a customized landing page designed for conversion.

Execution

Our creatives included before-and-after visuals, client testimonials, and simple breakdowns of treatments, especially those that produced the best ROI. Campaigns were built in multiple formats (carousel, video, static) and tested for relevance and response.

We tracked performance daily, refining the targeting based on age, location, and service interest. The landing pages were continuously A/B tested, and the CRM was integrated with automated responses to ensure every lead was followed up quickly and professionally.

Results

Within just 45 days, the clinic received over 200 qualified leads, achieving a ROAS of 50. The treatment rooms were fully booked for two months, and the clinic experienced a complete digital turnaround. What started as a rescue mission became one of the client’s most profitable campaigns to date.

01. Research

Study market needs and trends for informed decisions.

02. Planning

Organize resources and actions to achieve business goals.

03. Development

Enhance offerings based on feedback and innovation.

04. Launch

Introduce products/services with a strategic rollout.

Working with HeadStart was a game-changer. Their resourceful suggestions and tailored plans gave me clarity, direction, and measurable growth for my business.
Fredric G.

Co-Founder

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Key Takeaways

This case study proves that results come from alignment — aligning the message, the targeting, and the offer with what actually matters to the client and the patient. Fixing creative and funnel structure alone can transform a failing campaign into a high-performing one.

The right digital partner doesn’t just run ads — they diagnose, treat, and optimize for lasting results.

Have a Question?

FAQ

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

They lacked focus, targeted the wrong audience, and had poor conversion structure.

These services delivered high ROI and were easier to sell with proper messaging.

We integrated automated emails and alerts to the clinic for immediate contact.

No full redesign — we created landing pages specific to each campaign.

Yes — especially those offering elective, high-margin treatments.

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